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Analytics are available for the Spekit Web App. You must have Account Admin, Team Admin, or Expert-level access to the analytics tab on the Web App.
Overview of the Analytics Tab
Click Analytics at the top of the Spekit Web App.
You will see the following navigation items on the left sidebar:
You can view which Knowledge Checks a specific user has been assigned, and download a CSV of the data. From this dashboard, you will be able to see the Knowledge Checks
- Completion Status
- Publish Date
- Completion Date
If you click on a Knowledge Check, you will be able to see a breakdown of the Knowledge Check's questions.
You will be able to view which users haven't logged in or downloaded the Extension. You will be able to search by User Role, Date Range, and Team.
You can see what Speks are popular for specific user roles and by date range. This helps identify what information the team finds most valuable, what content may need to be updated, and what users are most engaged.
You can connect the gap between what content is being searched, what content is available, and which users are completing the most searches.
You can now see how your teams, Speks, and Topics are associated. Having access to this data will help you and your team create and manage Topics. No more manually going through your Topics' content!
Click on the following articles to learn more about how to use the Topics Dashboard:
You can now get a high-level overview of Flow creation and publication, centralize performance metrics for all Flows, and drill down into individual Flows to easily identify friction points. No more manually going through each one of your Flows to check analytics!
Click on the following articles to learn more about how to use the Flows Dashboard: