|
SKIP AHEAD TO: What is the Governance Dashboard? Why should you use the Governance Dashboard? How to Optimize Low-Adoption Content Recently Created (Less than 90 Days) How to Address Speks with Negative Feedback How to Link Topis to Relevant URLs How to Add Teams to Topics with No Assigned Teams How to Manage Content Not Viewed in the Last 90 Days How to Manage Topics with Low Adoption How to Update Hot Content That Hasn't Been Updated How to Assign an Expert to Speks without an Expert How to Reassign Experts to Speks with Deleted Experts How to Manage Topics with Limited Content
|
Detailed content analytics are available for the Spekit Web App. You must have Account Admin, Team Admin, or Expert-level access to the Analytics tab on the Web App.
What is the Governance Dashboard?
The Governance Dashboard is a key feature on the Analytics tab designed to streamline your content management. This dashboard helps you:
- Identify which experts haven't contributed recent content
- Highlight high-priority review items that need attention
- Pinpoint content requiring audit based on views, adoption, and updates
Why should you use the Governance Dashboard?
The Governance Dashboard is essential for efficient content management. It helps you track which experts need to create or update content, identifies high-priority items like low-view or negatively-reviewed content, and simplifies auditing by highlighting outdated or underutilized resources.
This dashboard streamlines your content governance, ensuring everything stays relevant and engaging.
How to filter content
You will be able to filter Speks in three different ways:
Option 1: Use the drop-down at the top of the page.
At the top of the Governance Dashboard and some tables, you will see multiple empty drop-downs. By setting these drop-downs, the data will be filtered by the option selected.
Option 2: Use the funnel-icon
On the right-hand side of the Speks and Speks Interactions table, click on the funnel icon.
Option 3: Sort table columns
By clicking the column headers of the table, you will be able to sort each column. An arrow will appear next to the header indicating that the column is being sorted.
Option 4: Toggle to exclude data
At the top of the Governance Dashboard, you'll find multiple toggles. By adjusting these toggles, you can choose to include or exclude data based on your selected options.
How to Optimize Low-Adoption Content Recently Created (Less than 90 Days)
This table helps identify recently created content that is not receiving sufficient viewer engagement.
Here’s how to effectively utilize this information:
-
Check Labels: Review the labels assigned to the content. If it’s crucial, update the label to improve its searchability and ensure it’s easily found by users.
-
Verify Permissions: Ensure the topic where the content resides is accessible to the appropriate teams. Check and adjust permissions if necessary to guarantee the right users have access.
-
Send Notifications: For content deemed valuable, consider sending a reminder or notification to your users to increase visibility and encourage engagement.
-
Gather Feedback: Collect feedback from users on the content’s usefulness. Use this input to make improvements or adjustments to better meet their needs.
By following these steps, you can enhance the visibility and effectiveness of your content, ensuring it meets the needs of your audience.
How to Address Speks with Negative Feedback
1.) Scroll down to the Review Speks with Bad Feedback table.
2.) Review each Spek listed in this table. Click the Spek name to open the Spek in a new tab and make updates to enhance their quality and improve adoption.
3.) After updating the content, reach out to the individuals who provided negative feedback. Confirm that the updates have addressed their concerns and request that they remove their negative feedback if they find the improvements satisfactory.
How to Link Topis to Relevant URLs
1.) Scroll down to the Topics not linked to any domain table.
2.) Link Topics to relevant URLs. Click the Topic name to open the Topic in a new tab.
3.) Confirm that the linked URLs are easily accessible and relevant to the Topic content, enhancing usability for your users.
How to Add Teams to Topics with No Assigned Teams
1.) Scroll down the Add Teams to Topics table.
2.) Click the Topic name to open the Topic in a new tab.
3.) Click Edit.
4.) Scroll down to Teams and add Teams to the Topic to ensure visibility.
5.) Click Save Topic.
How to Manage Content Not Viewed in the Last 90 Days
1.) Scroll down to the No views in the last 90 days table.
2.) Review the content on the table to assess the relevance and importance of each item listed.
3.) Click on the Name to open a new tab with the Spek, and click Edit.
a.) Keep Content: Update the name to improve searchability and visibility, and click Save.
b.) If the content is no longer useful, you can either delete or hide it. Click the ellipsis (...) and select Delete or Hide to remove or conceal the content from view.
How to Manage Topics with Low Adoption
1.) Scroll down to the Topics with low adoption table.
2.) Review the Topics on the table. These Topics have very few views across their Speks.
3.) Click on the Topic Name to open the Topic in a new tab.
4.) Review the Speks to confirm it's relevant and useful.
5.) Determine if the Topic should be merged with another Topic or deleted based on its relevance and usefulness.
How to Update Hot Content That Hasn't Been Updated
1.) Scroll to the Recently View but not edited in the last year table.
2.) Check each item in the table to determine if the content remains relevant.
3.) Click on the content name to view it in a new tab.
4.) Click Edit to make necessary updates to ensure the content is current and accurate.
5.) Click Save without notifying users to update the Last Edited date to today. This action ensures your Viewers see that the content has been refreshed and can trust its accuracy.
How to Assign an Expert to Speks without an Expert
1.) Scroll down to the Assign an Expert table.
2.) Click on the Spek Name to open a new tab with the Spek, and click Edit.
3.) Add the Expert.
4.) Click Save.
How to Reassign Experts to Speks with Deleted Experts
1.) Scroll down to the Re-Assign an Expert table.
2.) Click on the Spek Name to open a new tab with the Spek, and click Edit.
3.) Add the Expert.
4.) Click Save.
How to Manage Topics with Limited Content
1.) Scroll down to the Delete or Combine Topics table.
2.) Review the Topics on the table. These Topics have very few Speks.
3.) Click on the Topic Name to open the Topic in a new tab.
4.) Determine if the Topic should be merged with another Topic or deleted based on its relevance and usefulness.
How to Download Data
1.) Open the Spekit Web App, and navigate to the Analytics tab.
2.) Click Governance.
3.) Find the table you would like to download.
4.) Click the download icon.
5.) Click download.
6.) Select the download format, and click download.
How to add or remove columns from data tables
1.) Open the Spekit Web App, and navigate to the Analytics tab.
2.) Click Governance.
3.) Find the table you would like to add or remove columns from.
4.) Click the gear icon.
5.) Click the check the boxes or add columns, and uncheck the boxes of the columns you would like to remove.
💡PRO TIP: Reorder the table's columns by clicking and dragging them to the desired order. 💡
How to Share Dashboard
1.) Open the Spekit Web App, and navigate to the Analytics tab.
2.) Click Governance.
3.) Click Share. You'll have three sharing options:
-
Share to Web: Generate a public link to the dashboard, secured with a username and password. You can also allow viewers to interact with filters.
-
Download: Save the dashboard as a PDF.
-
Send to Email: Email a PDF of the dashboard to yourself or a colleague.