Detailed content analytics are available for the Spekit Web App. You must have Account Admin, Team Admin, or Expert-level access to the Analytics tab on the Web App.
What is the Adoption Dashboard?
The Adoption Dashboard is a new feature designed to provide comprehensive insights into how content is being adopted across an organization. It serves as a central hub for understanding content engagement at both the team and user levels.
Offering detailed analytics helps Account Admins and Team Admins track how effectively their content is being utilized and identify areas for improvement.
NOTE: This dashboard may be different based on your Spekit package and plan.
Why you should use the Adoption Dashboard?
The Adoption Dashboard is crucial for maximizing the effectiveness of content within an organization. By offering detailed insights into how content is used, it helps identify successful strategies and areas needing improvement. This information is essential for driving engagement, optimizing content delivery, and ensuring that resources are effectively utilized.
Overall, the Adoption Dashboard empowers organizations to enhance productivity and achieve better outcomes by aligning content with user needs and preferences.
How to Review Overall Spekit User Adoption
Open the Spekit Web App. Navigate to the Analytics tab, and click on the Adoption Dashboard.
Scroll down to the following:
Here you will be able to see user adoption in your organization's Spekit. These tables and graphs will populate users:
- Total Views
- Total Searches (Your search data does not filter by Topic)
- Total Content Marked as Read
- Knowledge Checks Completed (Knowledge Checks do not filter by Topic)
- Total Links Shared
- Total Reactions
- Total User Activity (Does not filter by Topic)
- Where content is being accessed
- Teams with the most views
- Users with the most views
How to Review Search Usage Analytics
Open the Spekit Web App. Navigate to the Analytics tab, and click on the Adoption Dashboard. Scroll down to the Search Usage Analytics section.
Here you will be able to see search usage in your organization's Spekit, including search activity, user engagement, popular search terms, and recent search trends. This table will populate with:
- Monthly Total Searches: Indicates the overall volume of searches conducted within a given month. This metric helps assess the general level of search activity and how often users are engaging with the search functionality.
- Users Who Completed a Search: Shows the number of distinct users who performed at least one search in the month. This helps gauge the reach of the search feature and how many users are actively engaging with it.
- Top Search Users: Identifies the users who performed the most searches, along with their names and search counts. This highlights highly engaged users and can help understand search behavior and needs.
- Most Searched Keywords: Displays the most frequently used search terms and the frequency of each keyword. This reveals what users are searching for most often, helping identify common interests or gaps in content.
- Recent Searches: Lists the most recent searches, including the date, user name, and search term used. This provides insights into current search behavior, trends, and the specific terms users are interested in.
How to Review Content Adoption Analytics
Open the Spekit Web App. Navigate to the Analytics tab, and click on the Adoption Dashboard. Scroll down to the Content Adoption Analytics section.
Here you will be able to see content adoption in your organization's Spekit, including user engagement, content popularity, and emotional responses. This table will populate with:
- Monthly Total Views: Shows the total number of times content has been viewed in a month. This indicates overall content consumption and popularity.
- Monthly Unique Viewers: Represents the number of distinct users who have viewed the content in a month. This helps assess the breadth of content reach and user engagement.
- Most Viewed Topics: Identifies which Topics are receiving the most attention and how frequently they are viewed. This reveals the most engaging or relevant Topics for your audience.
- Most Viewed Content: Details the specific pieces of content that are viewed the most, including their type (e.g., PDFs, PPTs, etc.). This helps understand which content formats and materials are most engaging.
- Most Shared Content: Highlights content that is frequently shared by users, including how often it is shared and its type. This indicates content that users find valuable enough to share with others.
- Recently Viewed Content: Provides details on recent content interactions, including who viewed what and when. This helps track current engagement trends and individual user behavior.
- Content with the Most Reactions: Shows which content has received the most reactions and their type. This reveals how users emotionally respond to content.
- Most Favorited Content: Lists content that users have marked as favorites. This indicates which pieces of content are considered most valuable or useful by your audience.
How to Review Recent Activity
Open the Spekit Web App. Navigate to the Analytics tab, and click on the Adoption Dashboard. Scroll down to the Recent Activity section.
Here you will be able to see recent activity in your organization's Spekit. This table will populate with:
Click on the symbol in the top right corner of the table for a shortcut to the Manage Users page to search for these users and add them to a team.
Click on the symbol in the top right corner of the table for a shortcut to the Manage Users page to search for these users and add them to a team.
- Recent Reactions: Indicates user sentiment and engagement with content through emoji reactions, showing which content is receiving positive or negative feedback.
- Recent “Marked as Read”: Tracks which content has been actively consumed and acknowledged by users, highlighting engagement levels and content reach.
- Recent Knowledge Checks Completed: Provides performance insights from knowledge checks, showing user completion rates and accuracy to assess learning outcomes and content effectiveness.
How to Filter User Data
You will be able to filter Speks in three different ways:
- Use the drop-downs at the top of the page
- Use the funnel-icons
- Sort table columns
- Toggle to exclude data
Option 1: Use the drop-downs at the top of the page.
At the top of the Adoption Dashboard, you will see multiple empty drop-downs. Selecting these drop-downs will filter the data by the option selected.
Option 2: Use the funnel-icons
On the right-hand side of the tables, click on the funnel icon.
You will be able to filter the data available in each table.
Option 3: Sort table columns
By clicking the column headers of the table, you will be able to sort each column. An arrow will appear next to the header indicating that the column is being sorted.
Option 4: Toggle to exclude data
At the top of the Adoption Dashboard, you'll find multiple toggles. By adjusting these toggles, you can choose to include or exclude data based on your selected options.
How to Download Data
1.) Open the Spekit Web App, and navigate to the Analytics tab.
2.) Click Adoption.
3.) Find the table you would like to download.
4.) Click the download icon.
5.) Click download.
6.) Select the download format, and click download.
How to Add or Remove Columns from Data Tables
1.) Open the Spekit Web App, and navigate to the Analytics tab.
2.) Click Adoption.
3.) Find the table you would like to add or remove columns from.
4.) Click the gear icon.
5.) Click the check the boxes or add columns, and uncheck the boxes of the columns you would like to remove.
💡PRO TIP: Reorder the table's columns by clicking and dragging them to the desired order 💡
How to Share Dashboard
1.) Open the Spekit Web App, and navigate to the Analytics tab.
2.) Click Adoption.
3.) Click Share. You'll have three sharing options:
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Download: Save the dashboard as a PDF.
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Send to Email: Email a PDF of the dashboard to yourself or a colleague.