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Detailed Flows analytics are available for the Spekit Web App. You must have Account Admin, Team Admin, or Expert-level access to the Analytics tab on the Web App.
What is the Flows Dashboard?
The Flows Dashboard is one of the dashboards available on the Analytics tab. This dashboard makes it easier to:
- Get a high-level overview of Flow creation and publication
- Centralize performance metrics for all Flows
- Drill down into individual Flows to easily identify friction points
Why should you use the Flows Dashboard?
The dashboard makes analyzing and tracking Flows usage easier. With the Flows Dashboard, you can see how Flows are performing, the audience size of a Flow, and the percentage complete for each Flow to gauge how users engage with Flows.
This will help content creators easily see what Flows are not being used, drill down into Flow steps, review existing Flow details, and engagement analytics for each Flow.
How to review Flows
Open the Spekit Web App. Navigate to the Analytics tab, and click on the Flows Dashboard.
Scroll down to the Flows table.
From here, Admins can review Flow details, this table will populate a Flow's:
- Flow Name
- Audience Size
- Number of Steps
- Percentage Complete
- Percentage Not Started
- Creation Date
- Status
- Last Published Date
- Number of Errors
- Flow Link
How to review Flow steps
On the Flows tab, scroll down to the Flow Drilldown.
Here you can review steps within a Flow. From here, Admins can review what steps are in each Flow, see a step's description, and see if there are any errors. This table will populate a Flow step's:
- Flow Name
- Step Index: What order the step is in the Flow
- Step Name
- Step Description
- Total Errors: Number of errors in the step since the last publish date.