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What is Spekit?
Spekit is a just-in-time learning platform designed to deliver the right information to your team exactly when they need it—right within their everyday workflow. Accessible through any web-based application, Spekit empowers users to quickly find answers, training, and resources without interrupting their work. To get started, team members simply join your Spekit organization and install the Spekit Chrome Extension, unlocking seamless knowledge access wherever they work online.
Spekit Terminology
- Chrome Extension: Unlock knowledge anywhere, anytime. Instantly access your entire Spekit library—no matter where you are in your browser—with just a click.
- Content Sync: Keep your team up to date effortlessly. Admins and Experts can seamlessly import and refresh selected files from platforms like Google Drive and SharePoint, ensuring everyone always has the latest information at their fingertips.
- Content Templates: Jumpstart training with prebuilt, bite-sized modules. These ready-to-use Topics and Speks make onboarding and learning key tools and processes simple and digestible.
- Deal Rooms: Accelerate your sales cycle with a dedicated space for each deal. Reps can deliver the right content, engage buyers, and close faster with AI-powered insights—all in one place.
- Flows: Conquer complex tasks with confidence. Step-by-step, interactive guides walk you through any workflow, transforming complicated processes into smooth journeys.
- Knowledge Checks: Reinforce learning with quick, engaging quizzes. Test your knowledge and keep your skills sharp with our fun, interactive assessments.
- Roles: Maintain control and organization. Assign user roles to manage access, protect sensitive information, and keep your knowledge base structured.
- Spekit Content Management: Your central hub for organized, impactful content. Easily upload, store, and manage all file types directly within Spekit for effortless access and sharing.
- Speks: Microlearning, reimagined. Enjoy quick, memorable, snack-sized Speks for learning on the go or in the flow of work.
- Spekit AI Sidekick: Meet your personalized enablement assistant. Get instant answers, smart content recommendations, and seamless support—all delivered directly within your workflow.
- Spotlights: Broadcast important updates with eye-catching alerts. Use Spotlights to ensure critical information stands out and reaches your team fast.
- Team Hub: Centralize your organization’s knowledge. Find everything you need, neatly organized by Topic and Team Space for easy discovery.
- Team Spaces: Collaborate and share knowledge in dedicated spaces. Build your own “knowledge neighborhoods” for teams to work together and access content relevant to them.
- Topics: Navigate your knowledge base with ease. Use Topics as bookmarks to organize, group, and quickly find related content.
- Trackable Links: Maximize the impact of your sales and marketing content. With Spekit SmartSend, track engagement and measure revenue influence in real time.
Spekit User Roles
There are four different roles in Spekit that can be assigned to users:
Viewer: The Viewer role is specifically designed for end-users who need access to the knowledge and resources documented in Spekit without the ability to modify content.
- Access Permissions: View-only access to Speks and Files, ensuring users can benefit from the information without altering it.
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Interactive Features:
- React to Speks using emojis to share feedback or express sentiments quickly.
- Provide detailed input by submitting email feedback directly through Speks.
This role is ideal for teams who rely on consuming and interacting with curated knowledge to enhance their workflows and productivity.
Expert: The Expert role in Spekit is designed for team members responsible for creating, managing, and maintaining content to support their organization. Experts play a crucial role in ensuring content is accurate, up-to-date, and tailored to their teams' needs.
- Viewer Access: Experts inherit all Viewer capabilities, such as accessing and interacting with Speks, leaving emojis, and providing feedback.
- Content Management: Experts can create, edit, and manage content within the Topics or teams they’re assigned to, ensuring a streamlined and accurate knowledge base.
- Collaboration: Experts can collaborate with Admins and other Experts to refine content strategies and share best practices.
Use Case Example:
Imagine a BDR team lead assigned as an Expert for the "BDR Onboarding" Topic. This lead can create onboarding resources, refine existing Speks, and ensure the content remains aligned with the team's goals, enhancing the onboarding process for new hires.
Team Admin: The Team Admin role in Spekit is tailored for individuals responsible for managing both content and team members within their assigned teams. This role provides robust permissions to oversee knowledge-sharing initiatives and ensure the team's efficiency and alignment.
- Expert Capabilities: Team Admins inherit all the permissions of an Expert, including the ability to create, edit, and manage content within their assigned Topics or teams.
- User Management: They have the authority to manage users within their teams, including inviting new members, assigning roles, and ensuring the right people have access to the appropriate content.
- Team Oversight: With a focus on their specific teams, Team Admins can monitor and refine content to ensure it meets the needs of their users, fostering a well-organized and productive environment
Use Case Example:
Consider a Sales Enablement Manager designated as a Team Admin for the Sales Team. They can curate tailored sales enablement content, onboard new team members by managing invites, and adjust permissions to ensure seamless collaboration and knowledge sharing.
Account Admin: The Account Admin role in Spekit is designed for users responsible for managing the platform at an organizational level. This role offers unrestricted access to all content and administrative functionalities, enabling complete oversight and customization to align with organizational needs.
- Full Content Access: Unrestricted visibility and editing rights across all content in Spekit, ensuring a centralized perspective for effective content governance.
- Integration Management: Control and configure application integrations, such as Salesforce, Slack, Seismic, and others, to streamline workflows and enhance collaboration.
- User Administration: Manage user accounts, including adding new users, reinviting existing ones, and removing accounts as necessary.
- Team Setup: Create and manage Teams to organize users and content effectively, ensuring tailored access and collaboration.
- Customization Options: Define and manage Custom Fields to align Spekit's functionality with your organization's unique workflows and data needs.
- Insights and Reporting: Access comprehensive Analytics and Reports to monitor platform usage, user engagement, and content performance.
- License Management: View and manage License Information to ensure compliance and efficient utilization of Spekit resources.
Use Case Example:
An IT Manager serving as an Account Admin can integrate Spekit with the company’s Salesforce instance, onboard employees by setting up Teams, and regularly analyze content engagement data to refine enablement strategies.
Spekit Role Matrix
Spekit roles: Account Admin, Team Admin, Expert, and Viewer.
Please see the matrix below for the breakdown of what each role can do in Spekit: