Use the Content Creation Dashboard to review newly created or recently edited content for quality, ownership, and accuracy.
Auditing Content Quality and Structure
Start here when: You want to review newly created or recently edited content for quality, ownership, and accuracy — or you want to ensure new topics are correctly structured and accessible to the right teams.
Recent Content Updates (Table)
This table shows all newly created or recently edited content across your knowledge base. Use it as your regular quality control checklist. For each item, you can see:
- Content Name and Type
- Created On Date and Creator Name
- Last Edited Date and Edited By
- Expert Assigned
- Shareable (Yes/No)
- Total Views in Last 90 Days
- Total Views All Time
- Topic Name
What to audit for:
| Audit Task | What to Look For | Action |
|---|---|---|
| Expert Assignment | Content with no Expert assigned | Assign an Expert immediately to ensure long-term accountability for that content |
| Quality Control | Newly created content across all types | Review for typos, branding consistency, and accuracy — use this as your weekly content review checklist |
| Relevance Check | Content with zero views in the last 90 days | Investigate whether the content is poorly named, unlinked from a topic, or genuinely obsolete |
| Shareability | Content marked as not shareable | Confirm this is intentional — unshareable content can't be distributed via Deal Rooms or trackable links |
New Topics Created (Table)
This table shows every new topic added to your knowledge base. For each topic you can see:
- Topic Name and Created On Date
- Total Speks in Topic
- Total Teams with Access
- Topic Teams (listed)
- Domains Associated
What to audit for:
| Audit Task | What to Look For | Action |
|---|---|---|
| Team Access | Topics with zero teams assigned | Review immediately — sensitive or irrelevant content may be visible to the wrong audience, or important content may be invisible to the right one |
| Domain Linking | Topics with no domains associated | Link to relevant tool domains to ensure content surfaces contextually where users work |
| Content Depth | Topics with very few Speks | Determine whether the topic is still being built out or should be merged with an existing topic |
Best Practices
- Use the Recent Content Updates table as a weekly quality control checklist rather than waiting for users to report issues, by which point trust has already eroded.
- Always assign an Expert to new content before it goes live — don't assume creators will self-assign ownership; make it a standard part of the content creation process.
- Review new topics immediately after creation to confirm team access and domain linking are correctly configured — these issues are much easier to catch at creation time than weeks later.