Use the Learning Dashboard to validate that users are actually understanding the content they've completed, not just finishing it.
Analyzing Knowledge Check Performance
Start here when: You want to validate that users are actually understanding the content they've completed, identify questions that users consistently get wrong, or improve the quality of your Knowledge Checks and underlying content.
Learning Path Knowledge Checks Table
This table gives you a granular view of every Knowledge Check associated with a Learning Path. For each record you can see:
- Learning Path
- User Name
- Knowledge Check
- Status (Complete or Incomplete)
- Result (Passed, Failed, or Not Started)
- Total Attempts
- Individual Question Results (one column per question in the Knowledge Check)
What to look for:
| Pattern | What It Means | Action |
|---|---|---|
| User with multiple failed attempts | User is struggling with the content | Reach out directly — review the content together or recommend they revisit the relevant Speks before retrying |
| User with status Complete but result Failed | User completed the Knowledge Check but didn't pass | Check your passing threshold and follow up with the user to confirm understanding |
| User with Not Started result | User has been assigned but hasn't taken the Knowledge Check | Follow up to confirm they are aware of the requirement and understand how to access it |
| High number of attempts across multiple users on the same Knowledge Check | The Knowledge Check itself may be too difficult or poorly worded | Review the questions for clarity and fairness before attributing low scores to user comprehension issues |
Using Question-Level Data to Improve Content
The individual question results are one of the most powerful but underutilized features of this table. By looking across multiple users' responses to the same question, you can identify patterns that signal content quality issues:
| Signal | What It Means | Action |
|---|---|---|
| The majority of users answered a specific question incorrectly | The underlying content may not clearly explain this concept | Review and update the relevant Spek to make the answer more explicit and accessible |
| Users consistently fail on questions in a specific section | That section of the Learning Path may need restructuring or additional content | Consider adding a dedicated Spek or expanding the existing content to cover that topic more thoroughly |
| One question has a high failure rate but all others are passing | That specific question may be ambiguous or misleading | Review the question wording and answer options — sometimes a poorly written question is the problem, not the content |
Pro Tip: Filter the Knowledge Checks table by a specific Learning Path and sort by Result to quickly surface all failed and not started records. This gives you an immediate action list for follow-up without having to scroll through all passing results.
Best Practices
- Review question-level results across multiple users regularly — patterns in wrong answers are your most direct signal that content needs updating, more so than Pass/Fail results alone.
- Follow up with users who have failed multiple attempts personally — sometimes the barrier is content quality, sometimes it's the user. Don't assume a high pass rate means the check is too easy; cross-reference with Total Attempts to confirm users aren't just retaking it until they guess correctly.
- Use Knowledge Check results to inform content updates and review checks regularly rather than setting and forgetting them. Treat Not Started results as urgently as Failed, and remember a single failure followed by a pass is very different from repeated failures.