Not sure where to start with alerts on the Governance Dashboard? Here's a reference of high-impact alerts and example Dashboard Agent questions to get you started.
Suggested Scheduled Alerts
Use the ellipsis menu (...) on any table or the share icon at the bottom of the dashboard to set up alerts and scheduled deliveries. Here are some high-impact alerts to set up for the Governance Dashboard:
| Alert Idea | Condition | Table |
|---|---|---|
| New negative content feedback | Results have changed | Content with Recent Feedback to Review |
| New negative Sidekick feedback | Results have changed | Sidekick Responses with Negative Feedback |
| New unsuccessful searches with no results | Any results returned | Unsuccessful Searches and Sidekick Chats |
| Weekly governance summary for content team | Scheduled – Weekly | Entire Governance Dashboard |
| Content with no Expert assigned | Any results returned | Audit Your Content |
| Hot and stale content needing updates | Any results returned | Audit Your Content |
| Topics with no team visibility | Any results returned | Audit Your Topics |
Suggested Dashboard Agent Questions
Use the ✨ Dashboard Agent to dig deeper into your governance data. Here are some questions to get you started:
- "Which content has the most negative feedback this month?"
- "What are the most common unsuccessful search terms?"
- "Which content is hot and stale?"
- "How many pieces of content have no Expert assigned?"
- "Which topics have no team visibility?"
- "Which topics have fewer than 5 items?"
- "What content has zero views in the last 90 days?"
- "Which Sidekick responses have received the most negative feedback?"
- "What are the most common searches with no results returned?"
- "Which content is due for review based on its expiration date?"
- "Which topics have no domains associated?"
- "What percentage of my content library is currently stale?"