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What is a Topic?
A Topic in Spekit serves as a structured way to organize and group related Speks (content), acting like a folder for easy access and management. Topics help teams find relevant information quickly and ensure that knowledge is organized in a way that aligns with their workflows.
Unlike rigid folder structures, Spekit allows Speks and Files to belong to multiple Topics, providing flexibility in how content is categorized and accessed.
Examples of Topics:
- Onboarding: SDRs – Training content for new SDRs
- BDR: Objections – Handling common sales objections
- CSM: QBR Processes – Best practices for Customer Success Managers
Topics not only organize your content but also enhance discoverability and usability, ensuring your team has the right knowledge at the right time.
Topics Best Practices
Organizing your Spekit content into Topics ensures your team can easily find the resources they need, right when they need them. To maximize the value of Topics, follow these best practices to make them accessible, visually appealing, and relevant to your team’s workflows.
- Ensure Accessibility: Assign Topics to the appropriate teams to control who can view and manage them. This ensures users only see relevant information.
- Make Topics Visually Recognizable: Add icons to Topics to help users quickly identify and navigate them. A well-organized Topic structure improves engagement and reduces search time.
- Enhance Relevance with Topic Targeting: Link Topics to specific web applications or URLs so users can access contextual training and guidance exactly when they need it—whether in Salesforce, Outreach, or another platform.
- Provide Clear Descriptions: Use the Topic description to explain its purpose, contents, and relevance. This helps users understand the value of each Topic at a glance.