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[Admin Guide] Gong Overview

The Spekit and Gong integration brings your team's Gong call insights into the AI Sidekick, and lets reps turn calls into content. You connect it once, and it works automatically for every licensed rep. This overview covers what the integration does, who can do what, and where to set it up.

 

ℹ️ Two things this integration does: it surfaces reps' recent calls in the AI Sidekick for faster follow-up, and it lets them create or update content from a call with the AI Content Builder. To connect it, see Setting up the Gong Integration.

 

1. What the integration does

Connecting Gong to Spekit brings real-time deal intelligence into the tools your reps already use.

Capability What it means
Unified deal intelligence Recent call recaps, key moments, and next steps appear directly in the AI Sidekick, with no tab switching.
Actionable follow-ups Reps use the exact language, objections, and commitments from a call to draft accurate follow-ups in seconds.
Contextual to the deal In Gmail, insights are matched to the account the rep is emailing.
Turn calls into content Reps can create new Speks and Topics, or update existing content and deal room templates, from a call using the AI Content Builder.

Why admins connect Gong: to increase rep productivity by putting high-quality call insights into daily workflows, improve follow-up accuracy by reducing missed details and outdated notes, and maintain deal momentum by giving reps the context to act quickly.

 

2. Who can do what

Action Who can do it Requirements
Connect Gong to Spekit (setup) Spekit Account Admin only Must also be the Gong Technical Administrator, or invite them into the Spekit instance to finish setup
See Gong insights in the AI Sidekick Any licensed user, reps included Valid Gong and Spekit licenses, Sidekick (Chrome Extension) v2025.44.3 or later
See all imported calls Spekit Account Admin Admin-level access
See own external calls only Reps (non-admins) Calls where they were host or participant, matched by email

ℹ️ Good to know: Only Account Admins can reach the Connections page and connect Gong. Team Admins, Experts, and Viewers cannot manage integrations. Once an admin connects Gong, there is nothing for individual users to set up. Spekit users without a Gong license still see external meetings where they were the host or a participant.

 

3. Where to go next

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