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[Rep Guide] Gong Overview

When your admin connects Gong to Spekit, your recent calls show up in the AI Sidekick, right where you work. You get the recap, key moments, and next steps from each call the moment you need them, so you can follow up faster and keep deals moving without switching between Gong, your CRM, email, and notes.

 

ℹ️ Nothing to set up. Your admin connects Gong once. After that, your calls appear automatically, as long as you have active Gong and Spekit licenses and the Sidekick (Chrome Extension) v2025.44.3 or later.

 

1. What you get

Once Gong is connected, the AI Sidekick surfaces your most actionable call data based on where you are working:

  • Everywhere you work (Salesforce, LinkedIn, any tab): your 3 most recent external calls.
  • In Gmail: calls tied to the specific contact you are emailing, for contacts on an active Salesforce account. If there is no match, Sidekick shows your 3 most recent calls overall.

 

2. What you see on a call

Click View Details on a call to open the Recap, Key Moments, and Next Steps, plus a link to the full Gong recording.

 

For the full walkthrough, including how to use it to move a deal and how to turn a call into content, see Using Gong in the AI Sidekick.

 

3. In short

This helps you:

  • Follow up fast, while the context is still hot.
  • Write messages that resonate because they mirror the buyer's own language.
  • Move deals without memory strain or tool switching.
  • Turn a strong call into reusable content.
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