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[Rep Guide] Understand Deal Room analytics

Deal Room analytics tell you who opened your room, what they actually read, and how long they stayed on each piece. You can see it by person, by content, or by individual link. This guide covers the metrics on the room, the two activity tabs behind them, and what the numbers are worth acting on.

ℹ️ Metric names differ between Spekit Hub (Web App) and Sidekick (Chrome Extension). Both are correct. Use the table in Section 1 to translate between them.

 

1. The metrics on your room

Open the Deal Room in Spekit Hub (Web App). The metric cards sit across the top, below the opportunity details.

MetricWhat it tells you
Total visitorsHow many people opened the room
Total visitsHow many times it was opened in total
Total time spentHow long people stayed, across every visit
Total sharesHow many times the room or its content was shared on
Last visitWhen someone last looked, which is your follow-up signal

Before anyone opens the room, these read 0, 0, a dash, 0, and No views. That is the empty state, not an error.

Sidekick (Chrome Extension) shows a shorter set with different names.

In SidekickClosest equivalent in the Hub
Total viewsTotal visits
Unique visitorsTotal visitors
Total time spentTotal time spent
Last activityLast visit

 

2. See who visited and what they read

Go to the Recent activity tab. This is your room organized by person.

ColumnWhat it shows
ViewerThe visitor's email, with their job title and company below it where Spekit can identify them
ViewedThe specific piece of content they opened, or the room's landing page
Last viewedThe date they last opened that item
Time spentHow long they spent on that item
DownloadsWhether they downloaded it, where downloading applies
Total sharesHow many times that item was shared on

Each row is one person and one piece of content, so a single visitor who read five things appears five times. The landing page gets its own row, which tells you someone arrived even if they went no further.

💡 Pro Tip: The job title under the email is the most useful thing on this tab. A Lead GTM Strategy Manager opening your room is a different signal from a coordinator opening it, and it tells you who you are really selling to.

 

3. See how each piece of content performed

Go to the Content activity tab. This is the same activity organized by content instead of by person.

ColumnWhat it shows
ContentThe piece of content
Last viewedWhen it was last opened
Total viewsHow many times it was opened
Time spentTotal time across all viewers
DownloadsDownload count, where downloading applies

Content nobody has opened shows a dash for Last viewed, 0 views, and 0s. That is worth as much as the high numbers. It tells you what to move, cut, or reframe.

💡 Pro Tip: Compare views against time spent. Five views at 11 minutes is someone studying it. Five views at 6 seconds is someone who keeps clicking the wrong thing.

 

4. Drill into a single piece of content

From the Recent activity tab, select the ... menu on a row, then View Analytics.

This opens that single item, with its own summary across the top:

What you seeDetail
Total viewersHow many people opened this one item
Total time spentCombined time on it
Total sharesHow many times it was shared on
Last view dateWhen it was last opened
Created dateWhen the link was created

Below that is the viewer list for that item alone, with the same columns as Recent activity. Use Preview link to see exactly what your buyer sees, and the breadcrumb All Deal Room links to get back.

💡 Pro Tip: Use this when one piece of content is doing the heavy lifting. If your demo recording has three viewers and twelve minutes, that is the thing to open your next call with.

 

5. Check analytics in Sidekick

You do not need the Hub for a quick check between calls.

  1. Open the Sidekick (Chrome Extension).
  2. Select My Hub, then Deal Rooms.
  3. Select the Deal Room.

The room opens with your buyer's branding, the opportunity, amount and stage, and four metric cards.

MetricWhat it tells you
Total viewsHow many times the room was opened
Unique visitorsHow many people opened it
Total time spentCombined time across all visits
Last activityHow long ago someone last looked, shown as elapsed time such as 13d ago

Below the metrics are three tabs.

TabWhat it holds
ContentThe room's sections and content, with + Section and + Content to add more
RecommendationsRecommended content based on your calls, with a count badge and filter chips by theme
CallsYour calls on this deal, each with Next steps, Key points, Call recap and Participants

ℹ️ Sidekick gives you the totals, not the detail. The per-person and per-content breakdowns live in Spekit Hub (Web App) on the Recent activity and Content activity tabs.

💡 Pro Tip: Last activity in Sidekick is relative, such as 13d ago, while the Hub gives you the exact date. For a quick read on whether a deal has gone quiet, relative is faster.

 

6. Get notified in Slack

If your admin has connected Spekit to Slack, you do not have to check the room at all. Every visit posts to Slack as it happens, including who showed up, what they read, how long they stayed, and whether they already exist in Salesforce. The message carries actions to open the Deal Room or send an email.

ℹ️ Slack notifications are set up in Deal Room settings on the Slack tab. If Slack is not installed yet, that tab shows an Install Spekit for Slack link.

 

7. What the numbers are telling you

SignalWhat it usually meansWhat to do
More visitors than people you sent it toThe room is being passed around inside the accountAsk who else is involved and offer to meet them
High visits, low time spentPeople are looking but not readingThe room may be too long, or the top content may be wrong
One visitor, lots of timeA single person is doing all the workHelp them multi-thread before they stall
A new email address appearsSomeone new has joined the evaluationLook at what they opened first. That is their priority
Nothing since you sent itThe link did not land, or the deal is coldFollow up on the link before you follow up on the deal
Activity after weeks of silenceSomething restarted internallyReach out now, not next week

💡 Pro Tip: Check Last visit before every call. Walking in knowing they reviewed the demo yesterday changes the whole conversation.

 

8. Best practices

Analytics are only worth the action they lead to. These are the four habits that turn room activity into deal movement.

Multi-thread off new names

Every new email address in Recent activity is a person you have not sold to yet.

Do thisWhy
Check the job title under each new emailIt tells you whether the evaluation has moved up, sideways or down
Look at what they opened firstThat is their priority, and it is the right opening line
Compare the viewer list against your call ParticipantsAnyone who joined a call but has not opened the room is an easy person to loop in
Send a new stakeholder a single section, not the whole roomThey get to their part without a tour of the entire deal

💡 Pro Tip: A security or legal email address appearing in your room usually means an internal review has started. That is a timeline signal, and it is often earlier than anything your champion tells you.

Update the room around what they read

Do thisWhy
Move your most-viewed content to the topWhat they keep returning to is what they care about
Cut or reframe anything at 0 viewsIt is either irrelevant or buried, and both are fixable
Act on suggested updates after each callKeeps the room current with what was actually said
Add recommended content tied to a specific callIt answers a question they have already raised

💡 Pro Tip: Low time spent on a long document usually means the answer is buried, not unwanted. Try a shorter piece that leads with the answer before you remove it.

Reshare with a reason

Do thisWhy
Reference what they read, not the room"I saw the security section got attention" starts a better conversation than "did you get my link"
Reshare a section when one question is outstandingIt is a shorter ask than reopening the whole room
Reshare after you add something, and say what is newThe room link never changes, so you are giving them a reason to return, not a new place to go
Follow up on silence within a few daysNo activity usually means the link was lost in a thread, not that the deal is dead

Make it a habit, not a check-in

Do thisWhy
Look at Last visit before every callThirty seconds of preparation that changes the first five minutes
Turn on Slack notificationsActivity reaches you without you going to look for it
Review Content activity before a forecast callWhat they are reading is better evidence than what they are saying

💡 Pro Tip: The strongest moment to reach out is while someone is still in the room. Slack notifications are what make that possible.

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