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SKIP AHEAD TO: How to Understand Topics and Sub-Topics How to Structure Your Hierarchy How to Navigate Through Sub-Topics How to Organize Marketing Content How to Organize Customer Success Content |
Sub-Topics in Spekit allow you to organize your content in a structured, hierarchical way. By nesting Topics under a Parent Topic, you can create a folder-like system to better manage and navigate your content.
How to Create a Sub-Topic
1.) Open the Spekit Web App.
2.) Find the Topic you would like to make a Sub-Topic.
3.) Click Edit.
4.) Assign a Parent Topic to nest it under an existing Topic.
5.) Click Save to confirm the new hierarchy.
How to Remove a Sub-Topic
1.) Open the Spekit Web App.
2.) Find the Topic you would like to remove as a Sub-Topic.
3.) Click Edit.
4.) Open the Parent Topic dropdown, and click whichever Topic you would like to remove.
5.) Click Save to confirm the new hierarchy.
How to Understand Topics and Sub-Topics
Organizing content efficiently is key to ensuring easy access and usability. Topics and Sub-Topics help structure content logically, making it simple for users to locate and manage information.
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Topics act as containers for content, including Speks, synced files, and uploaded files.
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Sub-Topics are Topics that are linked to a Parent Topic to create a hierarchy.
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Content remains unchanged and can be organized under multiple Topics and Sub-Topics.
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Access to a Topic or Sub-Topic is based on Team permissions.
How to Structure Your Hierarchy
A well-defined hierarchy ensures content is categorized effectively, preventing clutter and redundancy.
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Topics can contain Speks, files, and other Topics (Sub-Topics).
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Sub-Topics can also contain their own Sub-Topics and additional content.
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There is no limit to how many levels deep you can nest Topics, but it’s best to keep the structure simple for easy navigation.
How to Navigate Through Sub-Topics
Efficient navigation helps users locate information quickly. Spekit provides multiple ways to move through Topics and Sub-Topics with ease.
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Click a Topic to view its associated Sub-Topics.
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Use the breadcrumb navigation (e.g., Topic A > Sub-Topic B > Sub-Topic C) to track your location and move between levels.
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Open Speks and files directly from within any Topic or Sub-Topic.
How to Use Sub-Topics by Team
To illustrate the benefits of Sub-Topics, here are some practical applications for different teams:
How to Organize Sales Content
Sales teams need quick access to relevant materials to close deals efficiently. Organizing sales resources into Sub-Topics ensures reps have the right information at their fingertips.
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Parent Topic: Sales Playbooks
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Sub-Topic: Discovery Questions - Key questions to qualify leads and uncover pain points.
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Sub-Topic: Objection Handling - Responses to common customer objections with best practices.
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Sub-Topic: Competitor Battlecards - Quick-reference guides comparing your product to competitors.
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How to Organize Marketing Content
Marketing teams manage multiple campaigns and initiatives. Structuring marketing content into Sub-Topics helps streamline workflows and ensure alignment across projects.
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Parent Topic: Campaigns
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Sub-Topic: Q1 Product Launch - Key messaging, timelines, and collateral for the launch.
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Sub-Topic: Social Media Strategy - Best practices and content calendar for social media posts.
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Sub-Topic: Email Templates - Standardized templates for nurture, promotional, and transactional emails.
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How to Organize Customer Success Content
Customer Success teams require organized documentation to support customers effectively. Sub-Topics help categorize customer resources for seamless onboarding and retention efforts.
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Parent Topic: Onboarding & Training
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Sub-Topic: Customer Welcome Guide - Steps for onboarding new customers successfully.
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Sub-Topic: Renewal Strategies - Best practices for retaining customers and increasing renewals.
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Sub-Topic: FAQs & Troubleshooting - Common issues and solutions for customer inquiries.
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How to Organize Onboarding for Different Teams
Onboarding new employees effectively requires structured resources. Sub-Topics allow teams to break down onboarding content into relevant sections.
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Parent Topic: Employee Onboarding
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Sub-Topic: General Company Overview
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Sub-Topic: Mission & Values - Introduction to company culture and goals.
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Sub-Topic: Policies & Compliance - Key HR policies, security, and workplace guidelines.
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Sub-Topic: Role-Specific Training
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Sub-Topic: Sales Onboarding - Playbooks, CRM training, and call scripts.
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Sub-Topic: Customer Success Onboarding - Customer journey overview and case study reviews.
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Sub-Topic: Marketing Onboarding - Brand guidelines, campaign management tools, and content strategy.
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How to Manage User Roles and Permissions
Understanding user roles and permissions ensures appropriate content access and management. Permissions dictate who can create, edit, and view Topics and Sub-Topics.
Admins & Experts
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Create, edit, reorder, and delete Topics & Sub-Topics.
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Associate content with Topics & Sub-Topics.
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Manage access permissions at the Topic level.
Viewers
- View Topics, Sub-Topics, and their associated content.
- Navigate and interact with the hierarchy.
🚨 Important: Access is assigned at the individual Topic level. Being able to view a Parent Topic does not automatically grant access to its Sub-Topics.