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[Rep Guide] Microsoft Teams Overview

Your recorded Teams calls show up in Spekit on their own, with the transcript and AI summaries of what was said. There is nothing for you to connect, install, or turn on. An admin connects Teams once for the whole company.

ℹ️ Note: only calls that were transcribed in Teams reach Spekit. If nobody started transcription or recording, there is nothing to bring in.

 

1. What you get

Your calls land in 2 places, and they show different things on purpose.

WhereWhat you seeWho else sees it
AI Sidekick, Meetings listYour own calls and their transcriptsOnly you
Deal Room, Calls & AI Recommendations tabThe calls that matched that deal, under a Calls heading with a Microsoft Teams badgeEveryone at your company who can open the room

In the Deal Room, each call shows who was on it, how long it ran, and when. It also gives you 4 things pulled from the conversation.

OutputWhat you get
Next stepsWhat each side committed to, as a short list
Key pointsThe main topics from the call
Call recapA few lines on what the call was about
ParticipantsEveryone who was on it

Each one has Copy to clipboard, so you can drop it straight into a follow-up. Each call also has Open in Microsoft Teams and Open in Salesforce.

 

2. Which calls you will see

A Teams call reaches Spekit only when all 5 of these are true. This is by design.

RuleWhat it means for you
The call was transcribed in TeamsStart transcription at the beginning, not halfway through
The organizer is one of your own colleaguesA meeting set up by the buyer, or by anyone outside your company, is not picked up
At least 1 person with a Spekit account was invitedIf you were not on the invite, ask the organizer to add you
At least 1 person from outside your company was invitedInternal-only calls are not kept
The meeting happened after Teams was connectedThere is no history. Older calls never arrive

For a call to also land in a Deal Room, someone on the invite has to match a Salesforce contact who has a role on an open opportunity.

ℹ️ Note: being on the invite is what counts. If you join through a link a colleague forwarded you, Spekit does not see you as an attendee.

 

3. How long it takes

Most calls appear within minutes. Microsoft controls the first part, so it is not instant.

StageHow long
Teams finishes the transcript after the meeting endsMicrosoft decides this. It varies
The call reaches Spekit after thatA few minutes
If Microsoft's notice did not reach usUp to 1 day, when the daily check runs

 

4. Use cases

Here is what reps actually do with a Teams call once it is in Spekit.

Use caseHow to use it
Turn the call into contentBuild a Spek or update your Deal Room straight from the transcript
Prepare for the next callRead the AI recap of the last one instead of the full transcript
Pick up a deal from a colleagueOpen the Deal Room and read the call history, even the calls you were not on
Check what you promisedSearch the transcript rather than trusting your notes
Write a follow-up in the buyer's own wordsKeep the transcript open in the AI Sidekick while you draft
Bring your manager up to speedPoint them at the Deal Room instead of retelling the call

 

5. Best practices

These 4 habits decide whether your call arrives at all, so they are worth the few seconds they cost.

PracticeWhy it helps
Start transcription before the small talk endsThe recap is only as good as what was captured
Send a proper invite instead of forwarding the linkForwarded joiners do not count as attendees
Add the buyer as a Salesforce contact with an opportunity role before the callA call only joins a Deal Room if the contact and role already exist when the call arrives
Add a missing colleague to the invite after the meetingThey can still get the call in their own Meetings list

💡 Pro Tip: if transcription was stopped and started again during the meeting, you may see the call twice. The first part arrives first, then the full call. Use the longer one.

 

6. Common questions

Do I need to connect my own Teams account? No. An Account Admin connects Teams once for the whole company.

Can I see a call I was not invited to? Not in your Meetings list. If the call matched a deal, you can see it in that Deal Room.

Can my manager see my calls? They see the calls attached to a Deal Room, like everyone else at your company. Your Meetings list is your own.

Will my old calls from before setup come in? No. Only meetings held after Teams was connected.

Why is yesterday's call not here? Run through the 5 rules in section 2 first. If all 5 are true and it has been more than a day, ask an Account Admin at your company to submit a request.

 

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