When your admin connects Gong to Spekit, Spekit AI Sidekick shows your recent calls right where you work. You can follow up faster, personalize outreach with real buyer language, and move deals forward without switching between Gong, your CRM, email, and notes.
🔑 Before you start: Your Spekit Account Admin connects the integration first. Past meetings are not seeded, so you will see the Gong section in Sidekick only after your next meeting finishes analyzing in Gong. You also need active Gong and Spekit licenses and the Sidekick (Chrome Extension) v2025.44.3 or later.
1. What you'll see
When Gong is connected, Sidekick automatically surfaces your most actionable call data. You will see your 3 most recent external calls where you were the host or a participant.
Click View Details on a call to open:
- Recap — a summary of the conversation
- Key Moments — the highlights, including objections and challenges that came up
- Next Steps — the commitments agreed on in the meeting
- A link to the full Gong recording when you need it
2. Where your calls show up
Sidekick shows the right calls based on where you are working:
| Where you are | What Sidekick shows | How to use it |
|---|---|---|
| Gmail | Calls tied to the contact you are emailing, for contacts on an active Salesforce account | Personalize your follow-up, reflect the pain and commitments from the call, and paste Next Steps cleanly |
| Salesforce | Your 3 most recent calls | Update Opportunities faster, validate the stage, and paste call recaps into notes without rewatching |
| LinkedIn or any tab | Your 3 most recent calls | Multi-thread confidently by referencing what the team already shared with the account |
ℹ️ Gmail matching needs Salesforce. The deal-specific matching in Gmail uses your connected Salesforce data to link the recipient to an account. If Salesforce is not connected, Sidekick cannot match by account and instead shows your 3 most recent calls overall.
3. How to use it to move a deal
- Open AI Sidekick where you are working, in Gmail, Salesforce, LinkedIn, or any tab.
- Find the call you want in the Gong section.
- Click View Details to see the Recap, Key Moments, and Next Steps.
- Copy what you need into your email or CRM note, or open the full recording for exact quotes.
Example: After a discovery call, open Sidekick in Gmail, click View Details, and paste the agreed Next Steps into your follow-up. Mirror the buyer's own words on their top challenge so the message lands. You can send a crisp, accurate follow-up in a couple of minutes instead of rewatching the call.
4. Turn your calls into content
You can turn what was said on a call into reusable content, or update content you already have. Using the AI Content Builder, your synced Gong calls can be added as context to generate a Spek or a Topic description, or to update an existing Spek, Topic, or deal room template, grounded in the actual conversation. Experts and Admins can create and update Speks and Topics this way, and Viewers who have access to a deal room can create and update content within that deal room only.
5. When to use it
Three moments where this saves you real time:
- Following up after a discovery call. Pull the recap and Next Steps immediately and send a crisp follow-up in minutes.
- Updating an opportunity. Confirm the stage, validate the pain, and paste commitments into Salesforce notes.
- Looping in a new stakeholder. Reference real buyer language so your outreach lands with credibility.
6. Best practices
A few habits get the most out of Gong in Sidekick. Each is small on its own, but together they save time on every deal and make your follow-ups sharper.
| Best practice | Why it matters |
|---|---|
| Follow up while the context is hot | The recap and Next Steps are right there. Acting the same day, before the details fade, is when a buyer is most likely to respond. |
| Mirror the buyer's own language | Reusing the words the buyer used for their pain and goals lands better than a generic follow-up, and it shows them you were listening. |
| Paste Next Steps directly | Copying the agreed Next Steps is faster and more accurate than rewriting from memory, and it keeps both sides aligned on what happens next. |
| Open the recording for exact detail | When you need a precise number, a competitor mention, or an exact commitment, the full Gong recording is one click from the call. |
| Confirm Salesforce is connected | In Gmail, account matching relies on Salesforce. With it connected you get calls tied to the exact contact, instead of just your 3 most recent overall. |
| Review before your next call, not just after | Skimming the last call's recap and Next Steps before your next meeting keeps continuity and shows the buyer you remember what was said. |
7. Good to know
A few things that shape what you will and will not see, so nothing catches you off guard.
| Good to know | What it means |
|---|---|
| Which calls appear | Only external calls, with customers or prospects, where you were the host or a participant, up to your 3 most recent. Internal calls do not appear. |
| No Gong license | You still see external meetings where you were the host or a participant, even if you do not have a Gong license. |
| New calls only | Past calls are not seeded. You see calls from after your admin connected Gong, going forward. |
| Processing delay | Ingestion is near real-time, but it can take 10 minutes to 1 hour for Gong to finish the recording, transcript, and summary before a call appears. |
| No search yet | You cannot search your calls in Sidekick yet. This may come in a future release. |
| Sharing a recording | You cannot copy the link directly. Open the recording from Sidekick and copy the URL from your browser's address bar. |
| Don't see Sidekick? | Install or update the Sidekick (Chrome Extension) to v2025.44.3 or later. |
| Integration not enabled? | Ask your Spekit Admin to connect Gong. |