These technical requirements are meant to help you understand if your hardware and network can provide an acceptable and productive user experience. We strongly recommend testing the actual end-user experience with a configuration identical to what you expect to use in production.
Test using the same settings and conditions: location, hardware, OS, browser, network, and load of users. Use it with your Salesforce production or other key tool environments.
Spekit's officially supported web browsers are: Google Chrome and Microsoft Edge (Chromium)
Firefox, Safari, and Microsoft Explorer are not supported
This translates to the following Technical Requirement Recommendations
For the fastest and most stable experience, we recommend:
An Octane score of 30,000
Network latency of 150 ms or lower
Download speed of 3 Mbps or higher
At least 8 GB of RAM, with 3 GB available for Spekit browser tabs
Minimum requirements are:
An Octane score of 20,000
Network latency of 200 ms or lower
Download speed of 1 Mbps
At least 5 GB of RAM, with 2 GB available for Spekit browser tabs
To use Spekit Chrome Extension:
In addition to the general requirements above, we require users to be on the latest Chrome version which can be downloaded here.
Using newer-generation hardware with faster CPUs generates higher Octane and Octane 2.0 scores that lead to improved performance.
Please note that while Spekit for Chrome's "Enable help" auto-embed feature works with the vast majority of modern web applications, due to the vast variety of implementations we cannot guarantee that it will support every website or webapp out there. Please be sure to test with the set of webapps you plan to use with Spekit!
To use Spekit's Outlook Extension:
To use Spekit with the Outlook 2016 version, please contact us.
Using Spekit with Salesforce Classic and VisualForce
While Spekit is compatible with standard Salesforce Classic pages and most Visualforce pages, given the iterations of Visualforce pages that exist, we cannot guarantee that Spekit for Chrome icons will work on every implementation of VisualForce. We recommend testing with your key use cases to simulate how Spekit works for you.
Using Spekit with custom Lightning components
While Spekit is compatible with standard Salesforce Lightning pages and most custom lightning components, given the variety of custom components that exist, we again cannot guarantee that Spekit for Chrome icons will work on every implementation of custom components. We recommend testing with your key use cases to simulate how Spekit works for you.
Overall, it is not recommended to use Spekit icons on components with an extremely heavy load time. We recommend using our "enable" and "disable" toggle to manage the user experience for these pages.