Your organization likely enforces IP address restrictions at login.
To confirm that the IP address is the issue, do the following:
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Log into Salesforce
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Go to Setup –> Manage Users –> Login History
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Look for your login attempt with Spekit by searching the Application Name column for Spekit
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The Status should read: ‘Restricted IP’ Error
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Write down the IP address in Source IP column
Next, try the following:
1) Create a Trusted IP range for Spekit in Network Access
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Go to Setup –> Security Controls –> Network Access
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Create a “New” trusted IP range for Spekit and enter the IP address you wrote down from the login attempt to your Trusted IP ranges in Network Access
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Once that IP range is saved, try signing-in to Spekit again
2) Enter IP address in User Profile
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If Login Fails after trying solution 1, see if the error message and IP address still remain the same
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If yes, then go Manage Users –> Profiles –> Login IP Ranges
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Create a “New” trusted IP range for Spekit and enter the IP address
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Once that IP range is saved, try signing-in to Spekit again
3) Append the Security Token with Password.
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From your personal settings, enter Reset in the Quick Find box, then select Reset Security Token
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The new security token is sent to the email address in your Salesforce personal settings
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Try logging in again by appending the security token to your password
If these solutions don’t resolve the issue, please email support@spekit.co