Spekit offers a range of AI-powered features designed to enhance productivity and streamline workflows for sales teams.
Are Spekit AI feautres optional to turn on?
All Spekit AI features are turned on in beta by default for customers who have not explicitly requested an opt-out of AI features in the Spekit application.
If you have concerns about user privacy or data security or prefer to manage these features yourself, please contact your Spekit Customer Success Manager.
If a Spek is hidden, can it still be discovered through Spekit AI Assist, Search, or Recommendations?
Hidden Speks are:
- Not accessible: Through Spekit AI Assist or Recommendations
- Searchable by Admins only: Hidden Speks will not appear for regular users but remain searchable for admin users.
How does Spekit identify the right content for a user's situation?
Spekit employs a proprietary approach that combines Content Analysis (analyzing your Spekit library for keywords, topics, and product areas) and Context Understanding (using Natural Language Processing to comprehend the user's specific context). This allows Spekit's AI to intelligently match users with the most relevant content.
How does Spekit ensure appropriate content suggestions, considering user permissions?
Spekit prioritizes data security through granular permission control and permission inheritance, ensuring that only authorized users see relevant content suggestions. You have complete control over who can access specific content within your Spekit library.
Does Spekit AI Content Creation use text inputs to generate text for other customers?
Spekit does not share data that’s attributable to, or expose, one customer’s data with another customer.
What data is shared and with whom (3rd party)?
Spekit’s AI features—such as AI Content Creation, AI Content Recommendations, and AI Assist—utilize large language models (LLMs) via third-party API platforms. Any data, including text and images entered into prompts, is securely transmitted to these platforms for processing.
Is my data stored by the third-party LLM provider?
Some third-party platforms may temporarily retain API inputs and outputs for a limited time (typically up to 30 days) to monitor for misuse or abuse. However, they do not use your business data, inputs, or outputs to train their models.
Is my data used to train the AI models?
No. The LLMs accessed through these API platforms do not use your business data, inputs, or outputs for training purposes.
What compliance standards do these platforms follow?
Pre-trained LLMs leveraged by Spekit AI meet industry compliance standards (such as SOC 2 Type 2) to ensure the strongest data security and privacy practices.
What type of security is in place?
Pre-trained LLMs leveraged by Spekit AI are encrypted both at rest (AES-256) and in transit (TLS 1.2 or higher), with strict access controls in place to limit who can access sensitive information.