Spekit offers a range of AI-powered features designed to enhance productivity and streamline workflows for sales teams.
Are Spekit AI feautres optional to turn on?
All Spekit AI features are turned on in beta by default for customers who have not explicitly requested an opt-out of AI features in the Spekit application.
If you have concerns about user privacy or data security or prefer to manage these features yourself, please contact your Spekit Customer Success Manager.
If a Spek is hidden, can it still be discovered through Spekit AI Assist, Search, or Recommendations?
Hidden Speks are:
- Not accessible: Through Spekit AI Assist or Recommendations
- Searchable by Admins only: Hidden Speks will not appear for regular users but remain searchable for admin users.
How does Spekit identify the right content for a user's situation?
Spekit employs a proprietary approach that combines Content Analysis (analyzing your Spekit library for keywords, topics, and product areas) and Context Understanding (using Natural Language Processing to comprehend the user's specific context). This allows Spekit's AI to intelligently match users with the most relevant content.
How does Spekit ensure appropriate content suggestions, considering user permissions?
Spekit prioritizes data security through granular permission control and permission inheritance, ensuring that only authorized users see relevant content suggestions. You have complete control over who can access specific content within your Spekit library.
Does Spekit AI Content Creation use text inputs to generate text for other customers?
Spekit does not share data that’s attributable to, or expose, one customer’s data with another customer.
What data is shared and with whom (3rd party)?
Spekit AI Content Creation, AI Content Recommendations, and AI Assist utilize large language models (LLMs) through OpenAI’s API platform. Any data, including text and images, queued in a text prompt is transmitted to OpenAI for processing.
Does OpenAI store my data?
OpenAI may securely retain API inputs and outputs for up to 30 days to identify abuse but does not use your business data, inputs, or outputs for training their models.
Does OpenAI train its models on my data?
Through OpenAI’s API platform, OpenAI does not use your business data, inputs, or outputs to train their models.
What compliance standards does OpenAI’s API Platform adhere to?
OpenAI’s API Platform has been audited for SOC 2 Type 2 compliance, ensuring robust security and privacy practices. Read more here.
What type of security does OpenAI employ?
OpenAI encrypts all data at rest (AES-256) and in transit (TLS 1.2), using strict access controls to limit who can access data. ou can read more about OpenAI’s Enterprise privacy and security commitments here.