Common Troubleshooting for the Spekit Chrome Extension
If you experiencing issues with Spek icons not appearing on a page or the sidebar is not extending at all you will want to try the following steps:
- Toggle the Spekit extension off and back on and then refresh the page you were on previously on. If the icons are still not appearing or the sidebar still will not open proceed to the next troubleshooting step.
- Update Chrome if it is not on the latest version.
*Note: Be sure to save any work you are doing in incognito windows as they will not be reopened when performing a restart of Chrome. - If your browser is already on the most current release of Chrome, perform a restart of your Chrome environment by entering chrome://restart in the URL.
*Note: Be sure to save any work you are doing in incognito windows as they will not be reopened when performing a restart of Chrome. - If you are still not seeing Spek Icons or the Sidebar is not opening after trying the above troubleshooting steps, you will want to remove the Spekit extension from your Chrome browser and re-add it.
- Remove the Spekit Extension
- Re-add the Spekit Extension. Link to Spekit Extension on the Chrome Store
- Ensure you are logged in by clicking the Spekit Extension icon in your Chrome extensions. If not pinned the extension will show up in the puzzle piece icon in the top right corner of your Chrome window.
- Once logged in, refresh the page and you should see your Spek icons now appearing as well as the ability to open and close the Sidebar
If the above troubleshooting steps did not resolve your issue please reach out to support@spekit.co